![]() ![]() Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. If you have done all of this and you still have not received your refund yet, please contact us at Our team will return your email within 1 business day to help find your refund. Then contact your credit card company, it may take some time before your refund is officially posted. If more than 10 business days have passed since we’ve approved your return and you have not received your refund yet, first check your bank account again. Please remember it can take some time for your bank or credit card company to process and post the refund too. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item, and let you know if the refund was approved or not. ![]() If you need to exchange it for the same item, send us an email or bring the item in to the store you purchased from and ask for an exchange. We only replace items if they are defective or damaged.If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.Only regular priced items may be refunded, sale items cannot be refunded.To complete your return, we require a receipt or proof of purchase.The item must be in the original packaging.Your item must be unused and in the same condition that you received it.We offer refund and/or exchange within the first 30 days of purchase or delivery of your eligible items (see below for limits of eligibility), whichever comes second. If 30 days have passed since purchase or delivery, you will not be offered a refund and/or exchange of any kind.
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